1. Services

• Royal Vet Clinic provides veterinary services, including but not limited to consultations, medical treatments, vaccinations, grooming, and boarding. All services are subject to availability, and we reserve the right to modify or discontinue services without prior notice.

2. Appointments and Cancellations

• Appointments: Clients are encouraged to schedule appointments in advance. Walk-ins will be accommodated based on availability.
• Cancellations: Please provide at least 24 hours notice for cancellations or rescheduling. Failure to notify may result in cancellation fees.

3. Payments

• Fees: All services provided are subject to charges as outlined in our fee schedule.
• Payment Methods: We accept cash, credit/debit cards, and other payment methods as specified in our clinic.
• Outstanding Balances: Any unpaid balances must be cleared before further services can be provided.

4. Client Responsibilities

• Accurate Information: Clients must provide accurate and complete information regarding their pets, including medical history and vaccination records.
• Pet Behaviour: Clients are responsible for informing the clinic of any behavioural issues or risks associated with their pets.
• Compliance: Clients must comply with all clinic policies, including those related to safety and health protocols.

5. Pet Health and Safety

• Royal Vet Clinic prioritizes the health and safety of all pets. Clients are required to:
  • Ensure their pets are properly vaccinated.
  • Inform the clinic of any known medical conditions or allergies.
  • Follow post-treatment care instructions provided by the clinic.

6. Liability

• Pet Care: While Royal Vet Clinic takes every precaution to ensure the well-being of pets under our care, we cannot be held liable for unforeseen complications or outcomes during or after treatment.
• Loss or Damage: Royal Vet Clinic is not responsible for the loss, theft, or damage of personal items brought into the clinic.

7. Privacy

• Royal Vet Clinic is committed to protecting your personal information. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and safeguard your data.

8. Website Use

• Content: The content on our website is for informational purposes only and is not a substitute for professional veterinary advice.
• Third-Party Links: Our website may contain links to third-party websites. Royal Vet Clinic is not responsible for the content or practices of these external sites.
• Prohibited Use: You may not use our website to post harmful, offensive, or unlawful content.

9. Intellectual Property

• All content on the Royal Vet Clinic website, including text, images, and logos, is the property of Royal Vet Clinic and is protected under applicable copyright and intellectual property laws. Unauthorized use of our content is prohibited.

10. Changes to Terms and Conditions

• Royal Vet Clinic reserves the right to modify these Terms and Conditions at any time. Clients are encouraged to review the terms regularly. Continued use of our services constitutes acceptance of any updated terms.

11. Governing Law

• These Terms and Conditions are governed by the laws of the State of Qatar. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Qatari courts.

12. Contact Information

• If you have any questions or concerns about these Terms and Conditions, please contact us at:

Royal Vet Clinic
P.O. Box: XXXX
Doha, Qatar

Phone: +974-4017-5721
Email: frontdesk@royalvetqa.com

By engaging with Royal Vet Clinic or using our website, you acknowledge and agree to these Terms and Conditions. Thank you for choosing Royal Vet Clinic for your pet's care!